Forms & payments · guide
Notifications and automations
Email, Slack, webhooks, and CRM triggers on every form submission.
Notifications and automations
Every form has a Notifications tab. Add as many rules as you need — each fires independently.
Email notifications
- To admin — one or more addresses, with the submission summary
- To customer — autoresponder from a field (typically
email), with a custom template - Templates — HTML with
{{field_name}}placeholders
Slack
Post to a channel via incoming webhook. Message uses Block Kit; customize the payload.
Webhooks
Send the raw submission JSON to any URL. HMAC-SHA256 signature in the X-Wordsafe-Signature header — verify server-side.
CRM lead
Create a lead in the CRM on submission. Configure:
- Owner (round-robin, load-balanced, or fixed)
- Pipeline + stage
- Custom field mapping
Conditional notifications
Every rule can be gated on field values — e.g. only email sales when "Budget" > $10 000.
